CHROME HEARTS

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Terms of Service

Last updated — April 7, 2026

1. Acceptance of Terms

By accessing or using the Chrome Hearts website and placing an order through our online store, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you must not use this website or place any orders.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website and make purchases. By placing an order, you represent and warrant that you meet these eligibility requirements.

3. Products & Descriptions

We make every effort to display product images and descriptions as accurately as possible. However, due to the handcrafted nature of our jewelry, slight variations in weight, texture, and appearance may occur between pieces. These variations are inherent to handcrafted goods and are not considered defects.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

4. Pricing & Payment

All prices are listed in US Dollars (USD) and do not include applicable taxes or shipping fees, which will be calculated at checkout.

Payment is processed securely through Stripe. We accept the following payment methods:

By submitting your payment information, you authorize us to charge the total amount of your order, including taxes and shipping, to the payment method provided. All payments must be received in full before orders are processed.

5. Orders & Confirmation

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. An order confirmation email does not constitute acceptance of your order — acceptance occurs only when the item has been shipped and a shipping confirmation has been issued.

We reserve the right to cancel orders that appear fraudulent, that involve reselling, or that exceed reasonable personal-use quantities.

6. Shipping

Please refer to our Shipping Policy for complete details regarding delivery times, shipping costs, and international shipping.

7. Returns & Refunds

Please refer to our Return & Refund Policy for complete details regarding eligibility, timeframes, and the return process.

8. Intellectual Property

All content on this website — including but not limited to images, text, logos, graphics, and design elements — is the property of Chrome Hearts and is protected under United States and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Chrome Hearts LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this website or the purchase of any product, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim arising from or related to a purchase shall not exceed the amount you paid for the specific product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Chrome Hearts LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your violation of these Terms or your use of this website.

11. Governing Law & Disputes

These Terms of Service shall be governed by and construed in accordance with the laws of the State of New Mexico, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be resolved exclusively in the state or federal courts located in New Mexico.

12. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after any modifications constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact

For questions about these Terms of Service, please contact us at:

Chrome Hearts LLC
1209 Mountain Road NW, Suite 101
Albuquerque, NM 87104
United States

Email: contact@chrome-universe.com
Phone: (505) 433-7180

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